Please arrive 10 minutes before your scheduled time to fill out paperwork.  We take a history of your condition and find out your goals for therapy.  We then perform a physical examination which includes joint and muscle testing, gait analysis, neurological screening and testing of movement patterns.  This helps us formulate a plan for treatment. 

After your initial assessment,  we will let you know 4 things:
1.  A clear diagnosis: Structural (which tissues are causing the pain) and Functional (which movement faults are contributing to the underlying problem)
2.  A prognosis:  Expected time-frame for recovery
3.  What you can do to help:  A written plan for you to work on including advice, exercises and things to avoid
4.  What the Physiotherapist can do to help: often involving massage, manual therapy, dry needling and a specific, guided set of exercises

Treatment will be given to get you feeling better right from the first session, as well as an exercise program set-up through your smartphone.


You do not need a doctors referral for physiotherapy, unless you are applying through Medicare EPC program, DVA, Workers Compensation or MAC.


Initial Assessment - $145 (60 minutes) or $105 (45 mins)

30 minutes: Full Assessment, Diagnosis and Careful Explanation of Findings
+
30 minutes: "Hands-On" Treatment + Personalised Exercise Program

Please book this appointment if you are a new patient, or returning with a new problem

Health Insurance Claim Code 500 (please bring your card for immediate refund)

Follow-Up Consultations - 45 mins ($105) or 30 mins ($80)

Re-Assessment + Review of Home Exercise Program

Hands-On Treatment

Progression of Exercise Program as needed

Health Insurance Claim Code 505 (please bring your card for immediate refund)

Please contact your health fund and quote the above codes if you would like to know your rebate prior to treatment.


We accept cash, credit and debit cards.  We have HICAPS and paywave set up so you only pay the gap on the day.  If you are a fan of technology and convenience, you can also download the HICAPS GO App.  This makes it easy to see an estimate of your out of pocket expense as well as claim and pay directly from your mobile phone, without needing your health insurance card.


Medicare will refund $52.95 for up to 5 services per calendar year under the Enhanced Primary Care Initiative.  This is designed for people with complex and long standing health conditions and you will require a referral from your GP.  You will need to pay for treatment in full ($135 / $75) and then we will give you a receipt that you will be able to claim back through Medicare.


Yes you can download here and bring it on the day of your first session.  

You can also download the relevant outcome measure:  Lower back     Neck     Upper Limb     Lower limb


Please wear loose fitting comfortable clothing so that the injured part can be examined.  Towels will be provided to ensure you are comfortable throughout the treatment.


The physiotherapist will discuss with you at the first session how long treatment may be required.  For simple injuries, 4-6 weeks may be sufficient and more complex cases may require up to 12 weeks of therapy.  Discharge from treatment occurs when you have achieved your goals, have an independent home exercise program in place and are fully educated about the condition and how to prevent a relapse.


Depending on your condition, some people find it useful to have a regular "tune-up" session.  This can complement an established exercise program and it can be a good time to release tension in tissues, review and update exercises.  This can be discussed further with your physiotherapist


Physiotherapists are university trained experts in assessing and treating problems related to movement.  As exercise and movement have so many benefits on so many levels, it is important to keep you body running as efficiently as possible.  Your physiotherapist uses many different techniques to improve movement quality - from massage, soft tissue mobilization, joint manipulation, dry needling and acupuncture as well as prescribing specific exercises.  Physiotherapists take a biopsychosocial approach to movement - considering everything from motivation, emotions, brain health, diet and recovery to guide you towards moving and feeling your very best.


Some treatments have excellent evidence - education, manual therapy, taping, dry needling and exercise programs.  While some older style treatments have poor evidence - traction, laser and short wave-diathermy. We are big believers in Evidence Based Practice - this means not just the latest research, but taking into account patient values and therapist experience.  Many health conditions are a work in progress and need different techniques at different stages.  The most important thing is your physiotherapist takes time to listen and works with you to create the best outcome.


Acupuncture is the ancient Chinese needling treatment based on chi and the meridians.  It has a holistic effect on the body, helping to activate the parasympathetic nervous system (deep relaxation, production of endorphins, assisting general healing).  Dry needling is a Western approach, using the same fine needles, but directed specifically towards trigger points or knots in the muscles.  Dry needling is much more direct than Acupuncture, and you will often feel the "twitch" of a the muscle being released.  One of the benefits of dry needling is the ability to reach deeper parts of the muscle that are not reached during a deep tissue massage.  Dry needling often results in soreness around the needled area for a few days but the best thing is to keep the area moving gently. 


Chiropractors have specialized training in spinal manipulation and some continue their training to learn about other areas such as massage and nutrition.  Physiotherapists are trained to assess movement and use a wide variety of methods to improve movement efficiency such as massage, joint mobilization and dry needling.  Physios often focus on education and helping to address underlying movement faults.  Physiotherapists will work with you to re-engage your deep core muscles and move with more grace. 

As more research comes out, we are seeing more similarities in treatment between the two professions.  As the importance of the nervous system and brain becomes more apparent in pain and injury states, treatment is ultimately about reducing the threatening situation, empowering the client through appropriate, evidence based education and graduated movement re-training for optimal self-efficacy.


Wellness is an active process of becoming aware of and making choices toward a healthy and fulfilling life.  "...a state of complete physical, mental, and social well-being, and not merely the absence of disease or infirmity." - The World Health Organization.

Wellness is a state of inner peace with the ability to flow with what is happening with energy and optimism.  We believe wellness is experienced when we align our internal nature with what's going on around us - through proper diet, exercise and sleep.  At Kinfolk, we believe we can help you achieve this.